Remote | Part-Time | $9/hour + Bonuses per Scheduled Appointment We are looking for a Spanish-speaking Medical Call Center Operator to join our remote team and support patient outreach for a medical practice.

In this role, you will contact patients by phone, explain the purpose and value of scheduling an appointment with our specialist, answer basic questions, and encourage eligible patients to schedule an appointment. Responsibilities

Make outbound calls to patients in Spanish and English

Communicate with patients professionally and empathetically

Explain the reason for contacting the patient and encourage them to schedule an appointment with our specialist

Handle basic patient questions and concerns

Schedule appointments and accurately document call outcomes

Maintain accurate patient and call-related information in Google Sheets and other Google Workspace tools

Follow established call scripts, workflows, and communication guidelines

Meet established productivity and appointment-scheduling targets Requirements

Fluent Spanish and English — both spoken and written

Previous experience working in a medical call center, healthcare contact center, medical office, patient outreach, appointment scheduling, or similar healthcare environment

Strong verbal communication and patient-interaction skills





Ability to communicate confidently and persuasively with patients over the phone

Comfortable working with Google Sheets and Google Workspace

Good computer skills and ability to learn new systems quickly

Reliable internet connection and a suitable environment for making professional calls

Strong attention to detail and accurate documentation

Ability to work independently in a remote environment A medical or other university degree is not required.

Schedule & Compensation

Remote — work from anywhere

Approximately 1.5–2 hours per day

$9/hour

Additional bonus for every successfully scheduled patient The project is currently expected to run for approximately 3 months. Depending on project needs and results, it may be extended beyond this period.

Versátil scheduling may be possible depending on patient outreach requirements.

Who We're Looking For The ideal candidate is an experienced healthcare call center professional who is comfortable speaking with patients, can build rapport quickly, and has the communication skills to motivate patients to take the next step and schedule an appointment.

If you have experience with patient outreach, appointment scheduling, medical call centers, or healthcare customer service and are fluent in both Spanish and English, we'd be happy to hear from you.

📌 Spanish-Speaking Medical Call Center Operator (México)
🏢 ETL Healthcare
📍 México