Bilingual IT Help Desk Specialist (EN/FR) (Xico)

Bilingual IT Help Desk Specialist (EN/FR) (Xico)

11 ago
|
CARTERS BRANDS, S.A. DE
|
Xico

11 ago

CARTERS BRANDS, S.A. DE

Xico

Carter's is seeking an IT Support Center specialist in Veracruz, Mexico. The role requires fluency in French and English and a customer-service oriented approach.
You will troubleshoot IT issues, document incidents, and coordinate with IT resources to resolve requests, ensuring timely resolutions and clear updates to users. Responsibilities include end-to-end ticket handling, knowledge sharing to improve FCR, and willing to work versátil hours to address incidents as needed.

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📌 Bilingual IT Help Desk Specialist (EN/FR) (Xico)
🏢 CARTERS BRANDS, S.A. DE
📍 Xico

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