BlackLine is seeking a highly analytical and customer-centric Business Analyst to join our Customer Experience team in Mexico City. You will support the VOC program, turning customer feedback into actionable insights and driving improvements across the customer journey.
You will design Qualtrics dashboards, analyze data from multiple platforms, and collaborate with IT and stakeholders to ensure data accuracy and timely reporting.
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📌 CX Insights Analyst - VOC & Qualtrics Specialist (Ciudad de México)
🏢 BlackLine
📍 Ciudad de México
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