1 day per week working from goldman sachs office from guadalajara / mexico city office)

experience preferably: 6-10 years

the embedded ficc roles require candidates to go through an l2 coderpad (primarily debugging) and interviews with appdev.

latam’s open position:

responsibilities:

- maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
- develop and enhance the sre strategy to ensure the scalability, reliability, and performance of the plant.
- efficiently elevate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
- automate manual processes to improve efficiency.
- escalate issues to management on both support and development sides, raise problem tickets,



and collaborate with development teams to address issues and drive transformations.
- possess a solid understanding of technical concepts and be capable of writing code when necessary.
- create documentation, runbooks, and code snippets to resolve issues and share them with the team.

key criteria:

- level l2, l3 application support experience, preferably in the 6-10 years range.
- technical skills: unix/linux, any object-oriented programming experience (java), with a good understanding of databases.

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📌 Application support specialist (México)
🏢 Hyrhub
📍 México