turtle trax s.a. is seeking a hands-on salesforce support engineer with 8+ years in it and 4+ years of salesforce experience to join our ites support team. This hybrid role covers saltillo/monterrey with on-call duties and sla-driven support.
you will own l2/l3 incidents, perform rca, debug apex/lwc/vf, and coordinate deployments while collaborating with api and middleware teams to resolve production issues.