11 ago
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Fedex Express México
|
Cuautitlán Izcalli
11 ago
Fedex Express México
Cuautitlán Izcalli
Customer Care Solutions Specialist Associate
Location: Parque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX Mexico. Responsibilities
Call Quality CC Tracking & Monitoring Close the Loop Knowledge Management Input Quality Assurance & Support Scheduling Adherence Trace Quality Traffic Management Transaction Auditing (e.g., Mystery Shopper) VOC Workforce Management Skills
Analytical Skills Planning & Organizing Skills Influencing & Persuasion Skills Problem Solving Skills Qualifications
Bachelor's Degree or equivalent Language: Proficiency in English Experience: 1 year experience
📌 Lm191: customer care solutions specialist associate (Cuautitlán Izcalli)
🏢 Fedex Express México
📍 Cuautitlán Izcalli