CEO Lawyer Personal Injury Law Firm
CEO Lawyer Personal Injury Law Firm is seeking a highly motivated Intake Specialist to join our growing team. This role serves as the first point of contact for prospective clients and plays a critical role in delivering an exceptional client experience while helping injury victims get the legal support they need.
This is a fully remote opportunity for candidates with strong communication skills, a customer-focused mindset, and a sales-oriented background.
About CEO Lawyer
CEO Lawyer is a rapidly growing personal injury law firm headquartered in downtown Atlanta, dedicated to educating, empowering, and advocating for injury victims nationwide. Our team is driven by a commitment to excellence, innovation, and client success.
Our Core Values
At CEO Lawyer, we are guided by: THE HEART
Trust • Humility • Ethics • Hunger • Education • Accountability • Respect • Teamwork
Summary
We are looking for a confident, sales-driven, and highly persuasive Sales Intake Specialist to join our team. In this role, you will be the first point of contact for potential clients and will play a critical role in converting qualified leads into signed clients.
This is not just a customer service or administrative intake role. We are seeking someone with a strong sales mindset who knows how to build trust quickly, ask the right probing questions, overcome objections, and guide potential clients through the onboarding and sign-up process with confidence.
The adecuado candidate is an excellent communicator who thrives in a fast-paced environment, is motivated by results, and knows how to turn opportunities into retained cases.
Key Responsibilities




- Respond promptly to inbound leads through phone, email, chat, and other communication channels. - Conduct high-quality intake calls with potential clients, gathering case details and assessing eligibility. - Build trust and rapport quickly with leads while delivering a professional and empathetic experience. - Take ownership of the conversation and confidently guide potential clients toward signing with the firm. - Use consultative selling techniques to explain the firm's value, address concerns, and move leads through the decision-making process. - Handle objections effectively and follow up persistently with warm and undecided leads. - Close contracts and support clients through the onboarding process from first contact to signed agreement. - Accurately document all conversations, updates, and lead activity in the CRM and case management systems. - Review and manage new leads, pending contracts, and follow-up opportunities daily. - Coordinate with the legal and intake teams to ensure a smooth handoff once the client signs. - Organize contracts, supporting documentation, termination letters, photos, and other intake-related files.
Qualifications
Required
- Strong sales background with a proven track record of achieving results.



- Experience building trust and rapport with prospective customers and guiding them through the decision-making process. - Excellent communication, persuasion, and relationship-building skills. - Confident handling objections and addressing customer concerns with professionalism and empathy. - Ability to identify client needs and present solutions effectively. - Self-motivated, goal-oriented, and comfortable in fast-paced environments. - Strong organizational skills with exceptional attention to detail. - Excellent verbal and written communication skills in Spanish and English. - Ability to manage multiple priorities while maintaining a high level of customer service. - Comfortable working independently in a remote environment.
Preferred
- Experience in the personal injury legal industry. - Familiarity with Filevine, Dropbox, or similar software platforms. - Bilingual candidates are strongly preferred.
Ideal Candidate
- Naturally persuasive and able to build trust quickly. - Driven by achieving goals and delivering exceptional client experiences. - Skilled at creating meaningful connections and helping individuals make informed decisions. - Resilient, proactive, and results-oriented. - Passionate about helping people while contributing to the firm's growth and success.
Remote Work Requirements
- Personal PC or laptop. - Reliable high-speed internet connection (wired connection preferred). - Noise-canceling headset. - Quiet and professional workspace.
If you are passionate about helping people, thrive in a fast-paced environment, and are looking to grow your career with a dynamic and expanding law firm, we encourage you to apply.

📌 Intake sales specialist eng-esp (Ciudad de México)
🏢 Ceo Lawyer Personal Injury Law Firm
📍 Ciudad de México