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The Business Impact Manager (BIM) serves a critical role in supporting the strategy and operations of Oliver Wyman’s Performance Transformation (PT) Practice and sub-practices. The BIM organizes and prepares materials for team and leadership meetings, drafts internal communications, develops and maintains comprehensive management information systems (MIS), monitors content development and other investments, supports Partner Talent Management (particularly the Partner objective process), and drives other special projects for the Practice leaders.
Integral to these duties is the BIM’s collaboration with different support functions (including Finance, Marketing, Talent Management, Knowledge Services, M&A;, Legal, and Events), ensuring coordinated support across the Practice. The BIM acts as a representative of Practice leadership views in those meetings and as a connector to help bridge ideas across the groups. The BIM is also instrumental in the annual strategy and budget-setting process, ensuring execution and ongoing progress toward Practice goals.
Overall, the BIM plays a critical role for the organization as the right-hand person for leaders in our firm. The BIM supports and drives the strategic direction of their responsible areas, utilizing methodologies such as presentation development, storytelling, and modeling / quantitative analysis to effectively communicate strategies and recommendations. The BIM will be part of the broader Americas Business Impact Team but will be focused on supporting the Americas PT Practice. The BIM will report to the two PT Senior BIMs, the Practice Leaders (including the Practice Head),



and the Director of Business Impact and will play an essential role in achieving the Practice’s strategic objectives and operational excellence.
*PLEASE SUBMIT CVs IN ENGLISH*
THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*
Act as a strategic partner to the Practice leadership team, driving agendas that support key objectives and ensuring alignment between strategic planning and operational execution Execute special projects aligned with the Practice’s strategic priorities, leveraging resources and expertise from across the firm to achieve outcomes Support the development of Practice-related internal communications, announcements, and newsletters, ensuring content is insightful and aligned with objectives Plan, budget, and execute Practice-wide team events and activities Develop business cases for various investments, particularly those that enhance the capabilities and effectiveness of the Practice team Coordinate and manage general projects that support the Practice’s strategic direction and operational framework Work with the Corporate Development team to support the process for target acquisitions and lead business case development
Financial Planning and Analysis Conduct detailed financial analysis to support annual budgeting and planning processes Analyze financial data to report key metrics to the Practice group and leadership team, as well as support leadership decision-making Coordinate the annual performance review process and objective-setting in conjunction with Talent Management, ensuring alignment with the Practice’s priorities Drive employee retention and attrition analyses,



developing insights to enhance human capital management Collaborate with recruiting to ensure processes are run effectively and produce analyses to inform and influence experienced hire recruiting strategy and operations Support ad-hoc human capital-related projects that enhance team performance and cohesion Assist in the Partner annual performance review and objective-setting processes, in conjunction with Partner Talent Management
Client/Business Development Analyze and enhance the Practice's commercial effectiveness through strategic initiatives and operational improvements Work collaboratively with various departments within OW and MMC to support client and client team requests and RFPs, including collaboration with Legal, Finance, and IT, to address challenges and opportunities 5+ years of experience in professional services, where experience includes strategic project management and execution, analysis / problem solving, and senior leadership / external client interaction ~ Previous experience as either Chief of Staff, PM, consultant or business analyst at consulting environments would be ideal. ~ The ideal candidate should have a current VISA.
Analysis and Business Acumen Solid business and financial acumen with a focus on the management consulting industry Strong analytical and quantitative problem-solving abilities, including proficiency in Excel (i.e., the ability to structure a moderately complex model), data modeling and analysis, and basic familiarity with generative AI and work-optimization tools
Project Execution and Organization Proficiency in managing multiple projects at once, operating independently, and adhering to tight deadlines while clearly communicating progress, blockers, decisions, etc. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

📌 Business manager (fully remote) (Nezahualcóyotl)
🏢 Oliver Wyman
📍 Nezahualcóyotl