Maersk in Mexico City seeks a Major Incident Analyst to drive critical IT resolutions in a high-pressure environment. You will coordinate incident responses across integral teams, leverage Service Now and Jira, and lead post-mortems to prevent recurrences. You will work with SRE/Dev Ops, ITIL practices, and cloud technologies (Azure, Kubernetes, GCVE) to restore services swiftly and improve resilience for the organization’s logistics and operations platforms.
📌 Global major incident lead for it resilience (Ciudad de México)
🏢 A. P. Møller-Mærsk
📍 Ciudad de México
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