Head Of Customer Service & Call Center Operations (Naucalpan de Juárez)

Head Of Customer Service & Call Center Operations (Naucalpan de Juárez)

11 ago
|
INVEX
|
Naucalpan de Juárez

11 ago

INVEX

Naucalpan de Juárez

INVEX is seeking an experienced Customer Service Deputy Director to lead the Contact Center operations, drive customer experience, and oversee KPI performance across channels.
The role focuses on process modernization, data-driven decisions, and collaboration with IT, Product, Sales, and Marketing to meet service objectives.You will manage budgets, mentor supervisors, implement SOPs, and deliver measurable improvements in NPS, CSAT, and First Call Resolution, with a base salary of MXN 90,000#J-*****-Ljbffr

📌 Head Of Customer Service & Call Center Operations (Naucalpan de Juárez)
🏢 INVEX
📍 Naucalpan de Juárez

Postulate a este anuncio

Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.

Sales Development Representative (SDR) (Ciudad de México)

Sales Development Representative (SDR) (Ciudad de México)

13 ago
|
Importante grupo
|
Ciudad de México
  • 13 ago
  • Importante grupo
  • Ciudad de México

Sales Development Representative (SDR) About RadHires RadHires is a recruiting agency specialized in connecting top talent across Latin America with high-growth U.S.-based companies. We partner with [...]

Senior Data Engineer (Ciudad de México)

Senior Data Engineer (Ciudad de México)

13 ago
|
Nielseniq
|
Ciudad de México
  • 13 ago
  • Nielseniq
  • Ciudad de México

Job Description What You’ll Do - Design, build, and maintain ETL pipelines for data ingestion, transformation, and delivery. - Automate and maintain report generation using Snowflake, dbt, an [...]

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: head of customer service & call center operations (naucalpan de juárez) / naucalpan de juárez

MEX Anfitrion Digital (Ixtapaluca)

MEX Anfitrion Digital (Ixtapaluca)

13 ago
|
Santander México
|
Ixtapaluca
  • 13 ago
  • Santander México
  • Ixtapaluca

MEX Anfitrion Digital Country: Mexico ES EL MOMENTO Santander (*****************) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las [...]

Maintenance Intern (Tijuana)

Maintenance Intern (Tijuana)

13 ago
|
Medtronic
|
Tijuana
  • 13 ago
  • Medtronic
  • Tijuana

Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more t [...]

Suscribete a esta alerta:

Recibe por email las nuevas ofertas de trabajo para: head of customer service & call center operations (naucalpan de juárez) / naucalpan de juárez