Job Description
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

Provide support via email, chat, and phone

Assist with updates, changes and general client inquiries.

Share helpful information related to upcoming plans and arrangements.

Follow up with clients prior to departure to ensure they feel prepared

Resolve concerns while maintaining a positive experienceKeep accurate records of client interactions

Adecuado Candidate

Strong communication and people skills

Customer service experience is a plus

Organized and dependable

Comfortable working remotely and managing tasks independently

Interest in travel, hospitality, or client experience preferred.

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📌 Customer Care Coordinator (Nezahualcóyotl)
🏢 Cselitegetaways
📍 Nezahualcóyotl