About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

About the Company Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type: Full-time
Location: Remote (Global)
Timezone: US (Flexible)

Job Summary We are hiring a highly organized and proactive Operations Manager with experience in short-term rentals or hospitality to oversee day-to-day operations across a portfolio of luxury properties.
This role is adecuado for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements.

Key Responsibilities Manage daily operations across multiple short-term rental properties
Oversee cleaners, maintenance staff, and third-party vendors
Handle guest communication,



ensuring rapid response times ( Resolve guest issues efficiently while maintaining a high standard of service
Coordinate property turnovers, inspections, and readiness
Develop, document, and improve SOPs and operational systems
Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating)
Identify inefficiencies and implement scalable solutions
Ensure all properties remain fully operational and guest-ready at all times
Requirements
Proven experience in short-term r ental, hospitality, or property management operations
Strong written and verbal communication skills
Excellent problem-solving ability under pressure
Highly organized with strong attention to detail
Ability to work independently and take full ownership of responsibilities
Experience managing multiple properties simultaneously
Familiarity with PMS platforms (e.g., Guesty )
Experience with tools such as Slack, WhatsApp, Notion, or Asana
Exposure to dynamic pricing tools (e.g., PriceLabs )
Experience building SOPs and operational systems
Basic understanding of revenue management in hospitality
Benefits
Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
Career Growth: Join companies in SaaS, MarTech, and B2B services
Peer Community: Connect with high-performing sales professionals in our network
Ongoing Support: Receive guidance from Huzzle before and after placement
Competitive salary

📌 Operations Manager (Short-Term Rental / Hospitality) (Ciudad de México)
🏢 Huzzle
📍 Ciudad de México