Nasdaq, Inc. in Mexico City seeks a Senior Customer Support/Operations Analyst (AxiomSL) to join our team as a key contact for clients, resolving complex technical issues and ensuring value from the AxiomSL platform.
You will own issue replication, root cause analysis, and communication, collaborating with Engineering and Product teams to resolve incidents within SLAs, and contribute to knowledge management and process improvements in a fast-paced, general environment.
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📌 Senior Customer Support & Ops Analyst — Hybrid Mexico City (Ciudad de México)
🏢 Nasdaq
📍 Ciudad de México
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