What you ́ll do
- Recover the value of credit sales in the period authorized by the company from customers under its responsibility.
- To reach or over exceed the overdue target
- To avoid or minimize the bad debt
- Answering incoming phone calls from customers and sales reps giving information regarding the account (overdue balance, open items, payments received, etc.)
- Follow up on agreed repayment plans with customers
- Communicate with local Finance organization in case of potential insolvent customers and suggest their inclusion in credit Bureaus and/or external collection
- Matching open items on customers accounts to keep the account "tidy" (credit notes with debits, customer charges or other open items )
- Provide suggestions for continuous improvement in the activities
- Analysis and preparation of reports to business units, local organizations or customers
What makes you a good fit
- Bachelor's degree




- Previous experience of minimum 2 years in Collections
- Intermediate Conversational English
- Office Suite
- Intermediate Excel (dynamic tables)
- Desirable any digital skills (Python, Visual Basic, Copilot, Power Automate, Power Bi...)
Some perks of joining Henkel
- Versátil work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Benefits
- Meal vouchers
- Savings fund
- Friday early finish
**JOB ID**: ********
**Job Locations**: Mexico, Estado De México, Huixquilucan

📌 Collector Accountant (Cuautitlán Izcalli)
🏢 Henkel
📍 Cuautitlán Izcalli