**Network Voice Engineer - Hybrid - Mexico City**:
**About Us**:
Join a global digital transformation leader and take your career to the next level as a **Network Voice Engineer**.
We're looking for a proactive and committed professional to support enterprise-level telephony infrastructure, offering level 4 support across a wide range of technologies.
**Position Overview**:
We are seeking a **Senior Network & Voice Engineer** to join a long-term, high-impact project supporting enterprise telephony infrastructure.
This role is idóneo for professionals with strong experience in Cisco Voice and Amazon Connect, who are capable of delivering advanced troubleshooting and managing complex voice and networking environments.
**Key Responsibilities**:
- Deliver **expert-level support for telephony services**:
- Install, configure, and deploy **Audiocodes Mediant SBC**:
- **Troubleshoot complex telephony issues**, including QoS and routing
- **Administer Cisco ACI** environments




- Work with **SIP protocol and Amazon Connect** platforms
**Must-Have Skills**:
- **5 to 8 years** of experience in similar roles
- **Cisco**Voice
- **Amazon**Connect
- **SIP**Protocol
- **Audiocodes SBC**:
- Cisco **ACI Administration**:
- Intermediate to advanced **English**(spoken and written)
- Routing and Switching
- Strong team player with empathy, responsibility, and commitment
- Comfortable working in dynamic and evolving environments
**Why Join Us?
**
- Enjoy a collaborative work environment with opportunities for professional growth.
- Receive excellent benefits, including:
- Life Insurance and Medical Insurance SGMM
- Aguinaldo, Vacation premium, Paid Vacation Days
- Grocery Coupons and Bonus
**Schedule**:
Monday to Friday, 9:00 AM - 6:00 PM Hybrid

📌 Telephony & Network Engineer 2613 (Xico)
🏢 Xideral
📍 Xico