Role overviewOnboarding: Onboard new customers and work with sales to close the pilots where you will act as a subject matter expertAccount management: where you will get your portfolio of customers to develop and maintainFirst-line support: Provide product feedback from our customers to the product team and help asYou spend time on the following activities:Lead onboarding sessions where you customize the Asset Platform to meet the needs of your client and solve their painsEnd-user session where you show how to use the toolMake sure the clients get fully ramped and engage the right stakeholders and help sell the Asset Platform internallyHost quarterly account status calls with clients to help prevent churnProvide client input and feature requests to the product teamAll efforts are done inbound (via the phone, emails, or video conference) and not in the field#J-18808-Ljbffr