Mitratech in Mexico is seeking a Customer Service Representative (CSR) to deliver high-quality, compliant support for Assure Hire background screening software. You will be the first contact for clients via phone, email, chat, and the web, building product knowledge through training and hands-on experience in a fast-paced setting. You will gather information, troubleshoot, and resolve issues within SLAs, documenting interactions and escalating as needed, while meeting CSAT targets and
📌 Customer support specialist - software & csat focus (Ciudad de México)
🏢 Ascent360
📍 Ciudad de México
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