Responsibilities
Oversee a team of technical service representatives Establish customer service standards Develop a customer contact plan Monitor CRM usage and provide training Provide fault isolation and resolution Requirements
Bachelor's Degree or Equivalent Experience in customer service or operations Ability to handle complex customer issues Familiarity with customer relationship management systems Fluent in Spanish and English
📌 Customer operations lead — parts & service (bilingual) (San Luis Potosí)
🏢 Jobtailor
📍 San Luis Potosí
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