PayJoy in Mexico is seeking a Senior Manager of General Support to lead day-to-day operations of Customer and Clerk support teams in the country.
You will monitor key metrics such as average handle time and first reply time, while forging strong alliances with the Country Manager and Commercial Director to standardize general metrics and optimize resources.You will drive product improvements and oversee a scalable QA framework, ensuring the teams deliver exceptional service for PayJoy's
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📌 Head Of Global Support Operations – Mexico (Xico)
🏢 Payjoy
📍 Xico
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