**Summary**:
A CRM Project Manager with strong Salesforce Marketing Cloud (SFMC) experience and technical background who owns the end-to-end internal production activities, ensures adherence to planned schedules and flags any risk to Campaign Manager for further alignment with brand teams and AoRs.
**About the Role**:
**Key Responsibilities**:
- **Planning, assigning tasks**and **directing team**for execution as per planned queue.
- **Understanding and explaining risks & issues**and maintaining related records
- **Reviewing functional / creative briefs**based on an understanding of what is technically possible for a specific build
- **Working with cross functional teams**to ensure all necessary inputs required for production are available on time.
- Reviewing the tasks and **confirm timeline feasibility**, identify opportunities within existing queue to overcome any delays.
- **Share critical dependencies** impacting timelines and required extensions from stakeholders
**Essential Requirements**:
- BTech / Masters in Technology or Masters in Business Administration.
- **Minimum**7+ years of proven experience in managing Digital/technology focused projects or driving key initiatives within the digital marketing specifically for Content management Systems.
- Good experience in managing delivery of projects across complex matrix & general environments
- Digital experience/knowledge is a must.
- A Project Manager with strong technical background is mandatory
- Proven SFMC (Salesforce Marketing Cloud) experience managing projects and having strong functional knowledge of the tools
- Strong Communication and collaboration skills
- Supports collaboration and has good teamwork skills; Pro-active in handling complex situations & problems; Must have attention to detail
- Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is highly preferred
**Languages**:
- English
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Accommodation:
**Benefits and Rewards**: Learn about all the ways we'll help you thrive personally and professionally.
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Division
US
Business Unit
Marketing
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area
Marketing
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**: