Skills:
- Excellent English and Spanish communication skills
- Proven Customer Support experience or experience as Client Service Representative
- Ability to appreciate the customers perspective showing empathy.
- Active listening to fully engage the customer with their concerns.
- Ability to multi-task
- Computer and online navigating capability to multi-task during customer interactions with multiple systems and resources
- Understand policies and procedures and communicate them professionally to the customer.
- Acknowledging and resolving customer complaints/concerns
- Listen to customers' concerns, maintain a positive attitude and calmly respond to customers' complaints, issues and questions
- Resolve customers' concerns and answer customers' questions to your best ability
- Able to manage stressful situations in customer Service
**Requirements**:




- Minimum High school Diploma
- Minimum 06 months of Customer Service Experience
- Advanced English Proficiency
- Full time schedule availability
Tipo de puesto: Tiempo completo
Sueldo: $11,****** - $21,****** al mes
Beneficios:
- Descuentos y precios preferenciales
- Seguro de gastos médicos mayores
- Confiable de vida
- Vales de despensa
Puede trasladarse/mudarse:
- ***** Tlaquepaque, Jalisco: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Experiência:
- Customer Service: 1 año (Obligatorio)
Idioma:
- English (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Customer Service Representative (San Pedro Tlaquepaque)
🏢 FixityEDX
📍 San Pedro Tlaquepaque