Descripción y detalle de las actividades
- Follow up and resolve customer complaints (8D, 5Why, Ishikawa, or other methodologies).
- Coordinate the implementation of corrective and preventive actions with internal areas such as Production, Engineering, and Quality.
- Analyze customer quality indicators and generate performance reports.
- Support customer audits and coordinate internal audits related to quality.
- Manage communication with customers regarding quality topics (PPAP, APQP, engineering changes, etc.).
- Participate in continuous improvement projects focused on customer satisfaction and waste reduction.
- Keep quality documentation updated in compliance with ISO/IATF standards.
Experiência y requisitos
- Bachelor's Degree in Industrial, Mechanical, Mechatronics Engineering, or related field.
- Experience: 5 to 7 years in Quality areas manufacturing industry (preferably metal-mechanical,
automotive, or precision manufacturing).
- Knowledge of Core Tools (APQP, PPAP, MSA, SPC, FMEA).
- Advanced English (essential for communication with international customers).
- Proficiency in Excel, ERP, and quality management systems.
Beneficios
- Seguro de vida
- Fondo de ahorro
- Seguro de gastos médicos
- Servicios medicos en planta
- Comedor
**Número de vacantes** 1
**Área** Calidad
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Jornada completa
**Horario**
- Tiempo completo
- Lunes a viernes
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No