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**Job Overview**:
The Service Analyst 2 is an intermediate position responsible for workflow analysis of departmental systems, workforce and procedures in coordination with the Customer Service function.
The overall objective is to ensure accurate reporting and compliance across all product lines.
**Responsibilities**:
- Design and analyze moderately complex reports to satisfy management requirements
- Write specifications for new report programs, spreadsheets and other devices to produce reports
- Develop and prepare reports and records relating to a particular project
- Provide basic assistance within a specific section of the company's customer service function
- Develop and maintain working knowledge of industry practices and standards
- Recommend appropriate actions to resolve identified problems, as needed
**Qualifications**:
- 0-2 years of experience in a related role
- Basic level of experience in a related role (combination of education/experience)
- Ability to exchange information in a clear and concise way
- Effective verbal and written communication skills
- Demonstrated ability to remain unbiased in a diverse working environment
**Education**:
- Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Análisis de conciliaciones bancarias y procesos contables, desarrollo de estrategias para monitoreo de procesos,desarrollar operaciones contables y de sistemas.
- Creación de reportes y presentaciones.
- Seguimiento de diferencias contables.
- Detención de riesgos en procesos contables.
- Diseño de la estrategia de monitoreo.
- Creación de tablas dinámicas y cálculos de costos.
- Conciliaciones contables.
Conocimiento contable y experiência en conciliaciones bancarias.
Manejo de herramientas internas "FULL SUITE, Ondemand"
Conocimientos de funcionalidades del sistema 500,84,87, 701, 702, 335
Experiência en participacion con equio multidisciplinario
- Manejo de herramientas OFFICE
- Habilidades de comunicación
- Conocimiento en herramietas de bases de datos (Fullsuite, Ondemand,Intelar)
- Comunicación efectiva con equipos externos e internos y disponibilidad para aprender nuevos procesos**Job Family Group**:
Customer Service
- **Job Family**:
Service
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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