**L1, L2, L3 SUPPORT ENGINEER**:
At Capgemini Engineering, the world leader in engineering services, we bring together a integral team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.
From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries.
Join us for a career full of opportunities.
Where you can make a difference.
Where no two days are the same.
**REQUIRED SKILLS**:
- Hands-on experience with PLM systems (Teamcenter or equivalent) in L2/L3 support roles.
- Experience in system monitoring, job scheduling, and troubleshooting.
- Good communication and interpersonal skills to interact with users and cross-functional teams.
**Nice to have Skills**:
- Experience with Visual Studio and Java development environments.
- Exposure to enterprise integration scenarios involving CAD/ERP systems.
- Ability to write and optimize PL/SQL queries for diagnostics and reporting.




**Technical Keywords**
- PLM Systems (Teamcenter, Siemens PLM, Windchill, etc.)
- L1/L2/L3 Support
- PL/SQL
- Oracle Database
- .
NET Framework
- Java
- Visual Studio
**Key Responsibilities**:
- Provide L1/L2/L2/L3 support for Teamcenter PLM and custom PLM systems, including issue resolution, user assistance, and system troubleshooting.
- Deliver technical support and training to end-users on PLM system usage and best practices.
- Support and maintain integrations with CAD, ERP, and other enterprise tools to ensure seamless data flow.
- Monitor system health, scheduled jobs, and server performance; proactively identify and resolve issues.
- Collaborate with cross-functional IT teams including Infrastructure, Storage, and Network to resolve environment-related issues.Document and track issues, resolutions, and improvement opportunities in support logs and knowledge bases.Join us!

📌 Digital Technician (Guadalajara)
🏢 Capgemini Engineering
📍 Guadalajara