JDA Software is seeking a Senior Support Engineer I in Monterrey to deliver proactive customer-focused technical and functional support for Blue Yonder WMS.
You will own Tier 1/2 solutions, collaborate with TAM and support teams, and champion service quality and continuous improvement.You will work in a fast-paced SaaS environment, applying knowledge of Azure technologies, KCS, and process improvements to drive customer adoption and high satisfaction.
Eligible for 24x7 support shifts.
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