Customer service representatives are often a client's primary point of contact with a company.
The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative, or CSR, will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Requisitos:Licenciatura trunca (terminada es un plus)Experiencia en posicion similar 3 añosIngles avanzado, (Leído, escrito, hablado)Manejo de Excel avanzadoCalculo de cifras, montos, intereses, comisiones porcentajes etc.Atención a quejas de clienteTrabajo en equipo.Requirements:Bachelor's degreeExperience in similar position 3 yearsEnglish level: Advanced (Read, written, spoken)Advanced Excel skillsCalculation of figures, amounts, interests, percentage commissions, etc.Attention to customer complaints.Teamwork.
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📌 Customer Service Representative (Ciudad Juárez)
🏢 Empresa líder
📍 Ciudad Juárez