Help patients get the care they need while building a rewarding remote career.We're looking for motivated English/Spanish Bilingual Patient Scheduling Representatives who thrive in a fast-paced, goal-oriented environment.
If you're confident on the phone, enjoy connecting with people, and know how to turn conversations into appointments, we'd love to meet you.In this role, you'll proactively contact patients to schedule important preventative and follow-up healthcare appointments.
Every conversation you have helps someone take the next step toward better health.This is a permanent independent contractor opportunity with weekly USD payments and long-term growth potential.What We Offer$5.50 USD per hourPaid weekly in arrearsFull-time, 40 hours per weekPaid trainingPermanent independent contractor opportunityWork from home anywhere in MexicoBe part of a growing healthcare support program with future expansion opportunitiesWhat You 'll DoMake 125+ outbound calls per daySchedule preventative and follow-up healthcare appointmentsEducate patients on the importance of routine healthcareBuild trust and rapport with patientsHandle objections professionally while maintaining empathyAccurately document every interactionMeet productivity, quality,
and appointment conversion goalsProtect confidential patient information and follow HIPAA requirementsHours of OperationMonday To Thursday 8:00 AM - 7:00 PM ESTFriday 8:00 AM - 5:00 PM ESTSchedules will fall within these operating hours.Technical Requirements (Essential)To be considered, candidates must meet all technical requirements below:Windows 11 PC (Mac not supported)16 GB RAMDual monitorsWebcam and headseti5 processor and upFibre internet with a wired connection (Ethernet cable)Backup power solutionMicrosoft Teams / Office 365Applications that do not meet the minimum technical requirements may not move forward in the process.Application ProcessTo ensure fairness and consistency, all applicants must complete every stage of the hiring process.RequirementsWe 're Looking For Someone WhoIs fluent in English and Spanish (spoken and written)Has outbound calling, appointment setting, sales, or customer service experienceIs confident speaking with people throughout the dayEnjoys working toward measurable goals and KPIsCan multitask between multiple systemsIs organized, reliable, and self-motivatedCommunicates with empathy and professionalismPreferred ExperienceAppointment settingOutbound salesHealthcare schedulingCall center experienceSalesforce, Five9, or similar CRM/contact center software#J-*****-Ljbffr