**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Av Shutan Medina -Mérida, Yucatán**:
**Job Title**: Jr, Operations Supervisor
Oversee and execute administrative and operational processes to build strong client relationships through team performance.
**Responsibilities**:
- Communicate regularly with clients to strengthen commercial ties.
- Participate in staff selection to ensure alignment with values and job requirements.
- Supervise team performance to meet KPIs.
- Report updates for accurate billing and payment.
- Implement process improvements based on data analysis.
- Address employee concerns regarding support areas to ensure their well-being.
**Skills and Qualifications**:
- Frustration tolerance
- Assertive communication




- Effective verbal and written communication
- Client and team management
- Results-oriented under pressure
**Benefits**:
- Permanent contract
- Social benefits
- Free courses**Salary**: 16,000 MXN gross
- Schedule: Monday to Friday, weekends off
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Inicial
**Función departamental**:
Administrativo / Secretarial
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- Call center
- Customer service
- Client facing

📌 Junior Operations Supervisor Call Centers (Mérida)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Mérida