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Let's define tomorrow, together.DescriptionWe have a wide variety of career opportunities around the world — come find yours.Contact CentersContact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more.Job overview and responsibilitiesCommunicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner.Resolves customer conflicts requiring handling or service.Arranges for ticketing and other special services.Notifies customers of flight irregularities and changes in schedules.Assists company employees in arranging business and personal travel plans.Operates computer terminal equipment to access, input and retrieve information.Sells consultatively.This position is offered on local terms and conditions.
Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status,



will not be awarded.Unless subject to a collective bargaining agreement in the country to which an employee is being transferred; the employee retains their original date of employment and company seniority in the new country.
Upon transfer, the employee is removed from payroll and benefits in former country and appropriately placed in the salary range and payroll / benefits systems of the new country.
Human Resources will assist with the terms and conditions of employment in light of labor agreements, collective agreements, country work rules and labor laws.
In the new country, the employee is reinstated using the same employee id, date of employment and company seniority dates.QualificationsRequiredHigh School Diploma, GED or education equivalent requiredMust be fluent in English and Spanish (written and spoken)Must be at least 18 years of age requiredMust be adaptable to work all shifts and, when necessary, available 7 days a week, including holidays and weekends, to deal with any operational and/ or unforeseen situations.Must have valid US Visa and PassportMust be legally authorized to work in Mexico for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionPreferredPrefer one year of experience in sales, customer contact, or other related work required#J-*****-Ljbffr

📌 Reservation Sales & Services Representative, Mex (Xico)
🏢 United Airlines
📍 Xico