Euromonitor International seeks a Service Desk Analyst in Mexico City for hybrid work.
You will resolve user issues, manage incidents and service requests, and maintain asset records for hardware and software across our general teams.The role requires strong English and Spanish communication and a customer-focused approach.
You will work with Microsoft 365, Windows 11, and security tools, reporting to the Service Desk Lead - Americas, and support local and regional teams while ensuring SLAs and
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📌 Bilingual Service Desk Analyst (Level 1) – Hybrid (En/Es)
🏢 Euromonitor International
📍 Bosque de Chapultepec
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