The Research & Insights practice at Slalom is a growing team of roughly 20 researchers spanning qualitative, quantitative, UX, and market research disciplines.We work directly with clients to uncover what their customers want, what their markets are doing, and what their data is saying, so that when organizations move, they move on something real.We bring human craft and modern tools to every engagement.The result is research that does not stop at the finding, it follows through to the decision, the strategy, and the work that gets done.What You'll DoThe Research Strategist brings quantitative rigor and qualitative depth to client engagements, designing research that uncovers what customers actually think, do, and need, and translating those findings into strategies organizations can act on.This role sits at the center of client delivery, owning the research design, leading the analysis, and shaping the so-what.Beyond the research, this person connects insight to decision, decision to strategy, and strategy to action- helping clients move forward with evidence behind them and confidence in front of them.A curiosity about AI in research and synthetic methods is part of how we expect to shape the future.1) Research Design & MethodologySelect and justify research methods across quantitative and qualitative approaches, with a clear rationale for why one method serves the objective better than anotherDesign survey instruments with rigorous attention to question architecture, scale selection, skip logic, and sample design to ensure findings are statistically credible & analytically usefulDefine research questions, hypotheses, and success criteria at the outset of an engagement to keep the work anchored to business outcomes rather than research process2) Research Execution, Synthesis and AnalysisDesign, field, and analyze surveys end-to-end, including segmentation, cross-tabs, and significance testing, translating statistical output into findings a business leader can act onDesign and lead qualitative fieldwork across focus groups, in-depth interviews, and ethnographic methods, bringing a point of view to what is heard, not just a record of itSynthesize findings across methods into a single, cohesive insight narrative that integrates behavioral, attitudinal, and market data into a complete picture of the customerAnalyze qualitative data with rigor, identifying patterns and tensions in the data rather than simply surfacing themes that confirm the hypothesisKnow when the data is telling you something unexpected and have the analytical confidence to follow it, even when it complicates the story3)



Research-to-Action TranslationTranslate research findings into strategic recommendations that are specific, prioritized, and tied to a business outcome rather than a restatement of what the data saidCreate customer-facing outputs including journey maps, experience diagnostics, and personas grounded in research evidence, then shape the strategic narratives that connect research to the decisions and investments that followFrame implications for different audiences, sharpening the so-what for an executive and the so-now-what for a product or delivery teamManage client expectations around research scope, timeline, and findings, communicating proactively when something in the data or the process requires a change in directionHold a methodology position when challenged, articulating the rationale clearlyCollaborate across disciplines including design, data, strategy, and technology to ensure research findings connect to the broader engagementContribute to internal practice development through knowledge sharing, methodology documentation, and participation in R&I; capability buildingWhat You'll BringCore SkillsStrong quantitative experience: survey design, segmentation, regression, and significance testingMixed-methods fluency across qualitative and quantitative research design and executionAbility to synthesize behavioral, attitudinal, and market data into a clear, structured point of viewAbility to translate research into strategic outputs including personas, journey maps, and segmentation frameworksHypothesis-driven thinking with the ability to define precise research questions and stress test assumptionsClear, structured communication tailored to executive and cross-functional audiencesIntellectual curiosity and genuine interest in where modern research methods and tools are headingPreferred SkillsPersona development, journey mapping, or VoC programsSocial listening, online community research, User Testing, Usability Testing, Market sizingCX, product, or digital strategy engagementsFamiliarity with research tools (e.g., survey platforms, analytics tools)Ability to work with both ambiguous problems and structured data setsFamiliarity with AI-assisted research methods, synthetic persona development,



or simulated customer behavior at any levelTypical Background:Consulting (CX, strategy, or analytics)Market research or UX researchProduct or experience strategy teamsExperience supporting client-facing projects and working across stakeholdersWhat Success Looks LikeDelivers clear, actionable insights (not just data)Connects research findings to strategic recommendationsEffectively communicates insights to diverse stakeholdersDelivers research that earns client trust and creates demand for continued engagementDemonstrates curiosity, rigor, and a strong learning mindsetAbout UsSlalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always.From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.What sets us apart?
We believe work should be challenging and fulfilling, not perfect, but possible.That's why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life.As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.Slalom welcomes and encourages applications from individuals with disabilities.Reasonable accommodations are available for candidates during all aspects of the selection process.Please advise the talent acquisition team or contact if you require accommodations during the interview process.
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📌 Research Strategist (Mexico) (Monterrey)
🏢 Slalom
📍 Monterrey