Maersk in Mexico City is seeking a CX Representative to deliver world-class customer service via inbound and outbound calls.
The role coordinates with customers, delivery teams, stores, and warehouses to resolve last-mile issues and ensure a seamless experience.
The adecuado candidate has 2 years in a contact center or forwarding/freight role, with ERP and Excel skills (Pivot Tables & Formulas) and English level around B1-B2.
This on-site position emphasizes detailed, empathetic communication.
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📌 Global Cx Consultant: Last-Mile Support & Multichannel (Xico)
🏢 Damco Spain
📍 Xico
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