Job Opportunity: Billing Manager | Mexico City | On-siteWe are looking for an experienced Billing Manager to lead the North America Billing function within a General Business Services (GBS) organization.
This role will drive process standardization, operational excellence, and AI-enabled transformation across the Billing function.Requirements:- Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
- Approximately 10 years of experience leading continuous improvement initiatives within GBS, Shared Services (SSC), Centers of Excellence (Co E), or BPO environments.
- Advanced English (required).
- Experience working with Oracle.
- Strong knowledge of Artificial Intelligence, automation, and process optimization.
- Proven experience leading organizational change and collaborating with senior stakeholders.Key Responsibilities:- Lead the North America Billing function and provide governance for complex billing processes.
- Identify and implement AI, automation, and standardization initiatives to improve efficiency and accuracy.




- Ensure compliance with internal controls, accounting policies, and SOX requirements.
- Drive continuous improvement initiatives across the Order-to-Cash (O2 C) process.
- Partner with Finance, Sales, Operations, IT, Legal, and other cross-functional teams to optimize business processes.
- Monitor KPIs, analyze performance metrics, and implement corrective actions where needed.Key Competencies:- Strategic and analytical thinking.
- Leadership and stakeholder management.
- Problem-solving and decision-making.
- Change management.
- Strong communication skills.
- Results-driven mindset.
- Customer focus.Location: Mexico CityWork Modality: On-siteSchedule: Monday to Friday | 9:00 a.m. – 6:00 p.m.Employment Type: Direct hire with the company.Benefits: Competitive compensation package with comprehensive benefits, including Major Medical Insurance, Life Insurance, Food Vouchers, Savings Fund, and Performance Bonus.

📌 Gerente De Facturación (Nezahualcóyotl)
🏢 Manpower Business Professionals México
📍 Nezahualcóyotl