**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Chihuahua, Chihuahua**:
In solvoWe are seeking a dedicated and detail-oriented Intake Specialist to join our team. This role involves managing the intake process for clients, handling high volumes of inbound calls, and ensuring excellent customer service throughout each interaction. As the first point of contact, you will schedule appointments, provide interpretation of calls, and reroute inquiries to paralegals as needed. Your ability to offer clear communication, patience, and empathy will be essential in delivering outstanding service to our clients.
contrato: termino indefinido + pago prestaciones sociales
Salario*pesos mxn brutos
Modalidad: Presencial
Key Responsibilities:
1. Handle approximately 100 inbound calls daily from clients and prospects.
2. Schedule appointments efficiently and accurately based on client needs and staff availability.
3.



Interpret calls, ensuring clients' messages are conveyed clearly and accurately.
4. Write translation summaries for clients and internal teams as necessary.
5. Provide timely updates regarding ongoing processes to clients and other relevant parties.
6. Reroute calls to appropriate paralegals or departments for further handling.
7. Deliver exceptional customer service by maintaining professionalism and empathy in every interaction.
**Nível de educación deseada**:
Básica
**Nível de experiência deseada**:
Nível Inicial
**Función departamental**:
Legal
**Industria**:
Call Centers / Telemarketing
**Habilidades**:
- legal
- ingles
- sales
- servicio al cliente

📌 Bilingual Agent Legal (Chihuahua)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Chihuahua