*solvo global is hiring - onboarding support specialist (bilingual c1)*
*location*: merida, yucatán
*schedule*: monday-friday, 8:00 am - 5:00 pm pst
*english requirement*: advanced conversational english (c1)solvo integral is looking for a highly organized and service‐oriented *onboarding support specialist* to join our team.
this is a bilingual role designed for professionals who enjoy supporting new hires throughout their onboarding journey and ensuring a smooth, positive experience from the moment they accept their offer until orientation day.
*role responsibilities*
- work closely with newly hired caregivers from offer acceptance to orientation day, ensuring a positive onboarding experience.
- provide virtual support with onboarding documents and required uploads.
- monitor onboarding status and conduct consistent follow‐ups to ensure caregivers remain eligible for orientation.
- reschedule caregiver orientations as needed.
- notify branch teams once caregivers are fully cleared (documentation + background checks) and ready to be staffed.
*must‐have skills*




- advanced conversational english (c1).
- 6 months to 1 year of experience in onboarding, customer support, hr coordination, or administrative roles involving documentation handling.
- strong calendar management and scheduling abilities.
- high adaptability to shifting priorities, schedules, and processes.
- strong communication skills and customer‐service mindset.
- attention to detail when reviewing and managing documents.
*nice‐to‐have skills*
- experience with onboarding platforms or crm systems.
- previous work in high‐volume environments (bpo, call center, administrative hubs).
- familiarity with tools such as google suite, calendly, or similar platforms.
- prior experience in hr support or caregiver onboarding (not required).
- ability to explain processes in a clear, step‐by‐step manner.
administrativa25
pay: up to $1,* per month
work location: in person

📌 Back office merida (Mérida)
🏢 Solvo Global
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