**Título del Puesto: Coordinador(a) de Citas Médicas**
**Ubicación: Tijuana, Baja California, México**
**Empresa: MMI Medical Group (Operaciones Transfronterizas)**
**Tipo de Puesto: Tiempo Completo | Presencial**
**Horario: Lunes a Viernes, 8:00 AM - 5:00 PM**
**Resumen del Puesto**:
**Responsabilidades Principales**:
- Programar, confirmar y reprogramar citas médicas utilizando sistemas electrónicos de programación
- Coordinar citas entre diferentes especialidades y ubicaciones
- Mantener registros precisos y actualizados de pacientes
- Comunicar detalles de las citas a los pacientes y realizar seguimientos necesarios
- Apoyar en la verificación básica de seguros médicos
- Trabajar en estrecha colaboración con el personal clínico y administrativo
- Respetar la confidencialidad de la información médica según lo establecido por HIPAA y las políticas internas
**Requisitos**:
- Preparatoria terminada (requisito mínimo); estudios universitarios deseables
- Mínimo 1 año de experiência en un ambiente de salud o centro de llamadas
- **Bilingüe en inglés y español (oral y escrito)**:
- Dominio de Microsoft Office y sistemas de programación electrónica
- Excelentes habilidades de comunicación, organización y manejo del tiempo
- Capacidad para trabajar en un entorno dinámico y colaborativo
- Conocimiento de terminología médica es un plus
**Incentivos**:
- Sueldo competitivo
- Días de descanso y vacaciones pagadas
- Capacitación y oportunidades de desarrollo profesional
- Ambiente de trabajo positivo y de apoyo
- Oportunidad de colaborar con un equipo médico transfronterizo
**Job Title: Appointment Scheduler**
**Location: Tijuana, Baja California, Mexico**
**Company: MMI Medical Group (Cross-Border Operations)**
**Job Type: Full-Time | On-site**
**Schedule:



Monday to Friday, 8:00 AM - 5:00 PM**
**Position Summary**:Location**: Tijuana, Baja California, Mexico **Company**: MMI Medical Group (Cross-Border Operations) **Job Type**: Full-Time | On-site **Schedule**: Monday to Friday, 8:00 AM - 5:00 PM **Position Summary**: MMI Medical Group is seeking a reliable, professional, and detail-oriented Appointment Scheduler to join our administrative team in Tijuana, Mexico. The Scheduler will be responsible for coordinating and managing patient appointments, handling inbound and outbound calls, and ensuring a seamless experience for patients accessing our U.S.based medical facilities.**Key Responsibilities**: - Answer phone calls and respond to patient inquiries in a courteous and professional manner. - Schedule, confirm, and reschedule medical appointments using scheduling software. - Coordinate appointments across multiple specialties and locations. - Maintain accurate and up-to-date patient records. - Communicate appointment details to patients and follow up as needed. - Assist with verifying insurance and basic eligibility information. - Work closely with clinical and administrative staff to ensure scheduling accuracy. - Maintain the confidentiality of patient information in compliance with HIPAA and company policies. **Qualifications**: - High school diploma or equivalent (required); associate degree or higher (preferred). - Minimum of 1 year of experience in a healthcare or call center environment. - Bilingual:



Fluent in English and Spanish (spoken and written). - Proficient in Microsoft Office and electronic scheduling systems. - Strong communication, organizational, and time management skills. - Ability to work in a fast-paced, team-oriented environment. - Familiarity with medical terminology is a plus. **Job Title**: Appointment Scheduler**
MMI Medical Group is seeking a reliable, professional, and detail-oriented **Appointment Scheduler** to join our administrative team in **Tijuana, Mexico**. The Scheduler will be responsible for coordinating and managing patient appointments, handling inbound and outbound calls, and ensuring a seamless experience for patients accessing our U.S.based medical facilities.
**Key Responsibilities**:
- Answer phone calls and respond to patient inquiries in a courteous and professional manner
- Schedule, confirm, and reschedule medical appointments using scheduling software
- Coordinate appointments across multiple specialties and locations
- Maintain accurate and up-to-date patient records
- Communicate appointment details to patients and follow up as needed
- Assist with verifying insurance and basic eligibility information
- Work closely with clinical and administrative staff to ensure scheduling accuracy
- Maintain confidentiality of patient information in compliance with HIPAA and company policies
**Qualifications**:
- High school diploma or equivalent (required); associate degree or higher (preferred)
- Minimum 1 year of experience in a healthcare or call center environment
- Bilingual**:Fluent in English and Spanish (spoken and written)**:
- Proficient in Microsoft Office and electronic scheduling systems
- Strong communication, organizational, and time management sk

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