**Join our Tijuana team at Redial BPO!**:
Job Title: Customer Service Agent
Location: Tijuana, Baja California, Mexico
**Key Responsibilities**:
- Address customer inquiries and resolve issues professionally.
- Provide accurate information about products and services.
- Document all customer interactions in the CRM system.
- Meet performance targets for quality and efficiency.
- Adhere to company policies and data privacy regulations.
**Qualifications**:
- High school diploma or equivalent.
- Prior customer service or call center experience preferred.
- Excellent English communication skill**s** (both verbal and written).
- Strong computer skills and ability to multitask.
- Excellent problem-solving and interpersonal skills.
- Ability to work versátil shifts, including evenings and weekends.
**As part of our team, you can expect**:




- Competitive Remuneration & Salary
- Recognition programs!
- Professional growth opportunities!
- Law benefits since day one (IMSS, Infonavit, Fonacot, Caja de Ahorro)
- Great work environment that fosters growth
- On-site clinic access
- Paid training
**Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!**
- All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law._

📌 Customer Service Agent (Centro-Norte)
🏢 Redial Bpo
📍 Centro-Norte