- Country Mexico

Job Description

Aboutourcompany

ConfieisthelargestindependentpersonallinesinsuranceagencyandbrokerintheUnitedStates—servingcustomersnationwide.In2010,weestablishedourSharedServicesCenterinTijuana,BajaCalifornia,creatingaworld-classoperationbuilttoefficientlysupportourcustomers,driveinnovation,anddevelopexceptionaltalent.Sincethen,ourMexicooperationhasbecomeavitalextensionofourorganization,strengtheningtheworkthatpowersourU.S.businessandelevatingtheexperienceofcustomersacrossall50states.Today,morethan1,800teammembers—bothon-siteandremote—helpfueloursuccesswithafocusonquality,consistency,andoperationalexcellence.

Ourgrowthreflectsadeepinvestmentintechnology,continuousimprovement,and—mostimportantly—ourpeople.Wefosteraninclusive,fast-paced,andcollaborativeculturewhereemployeesareencouragedtogrowandbuildlong-termcareerswithacompanythat shapes thefutureofinsurance.

TheHumanResourcesManagerisastrategicbusinesspartnerresponsibleforleadingpeopleinitiativesthatdriveorganizationalperformance,culture,andemployeeexperience.ThisroleoverseesthedesignandexecutionofHRstrategies,ensureslegalcompliance,andfostersahigh-performing,inclusive,andengagingworkplace.

Thepositioncombinesstrategicleadershipwithoperationalexcellence,leveragingdata-driveninsightstosupportbusinessobjectivesandworkforcesustainability.

Requirements

- Bachelor’sdegreeinhumanresources,BusinessAdministration,orrelatedfield(required).

- Master’sdegreeorHRcertification(plus).

- Minimumof8+yearsofprogressiveHRexperience,includingstrategicHRleadership

- ProvenexperienceasanHRBusinessPartnerorHRManagerindynamicenvironments

- AdvancedEnglish(B2+orhigher)

- Data-drivenmindsetwithexperienceinHRanalytics

- DigitalHRmindset(experiencewithHRIS,automation,orpeopleanalyticstools)

JobResponsibilities





- HumanResourceplanningisacontinuous,data-drivenprocesstomakesurethattheorganizationhastherightpeopleintherightplaceattherighttimetoachieveitsstrategicgoals.

- EnsurePerformanceManagementisdeployedconsistentlyandstandardizedwithintheorganizationandfosterdeepconversationsduringcalibrationsessionstochallengeperformancerates.

- Enablingemployeestodeveloptheskillstheyneedforthefuture,bridgingthegapbetweentheworkforcetodayandtheworkforceneededsoon.

- MaintainingandcultivatingrelationshipswiththeambassadorsandtheCompany.

- TobeacredibleactivistfortheemployeesbybeingaPeopleAdvocate.

- Creatingandimplementinghealthandsafetyregulations.

- BecomeLegalRepresentativeforauthoritiesrelatedtoHRtopicsandensurecompliancewithlegalrequirements

- Supportingemployeessothattheycandotheirbestwork,involvingandpromotingmental,physical,andfinancialwell-being.

- ThefinalfunctionofHRisitsadministrativeresponsibility.Theseinclude:

- PersonnelproceduresaccordingtofunctionalplansandBusinessneeds,suchashiring,promotions,relocations,discipline,transfers,performanceimprovement,terminations,illness,regulations,culturalandracialdiversity,harassment,bullying,andsoon,withhigh-qualitystandardscomparedtootherIndustries,locations,andMarketpractices.

- Validatestheproceduresofthedepartment’sfunction.

- SupervisestheprocessofrenewaloftheIDSEcertificatesothattheexecutionofemployeehiresandterminationsisachieved.

- ResponsibleforthesafeguardingofthepersonalinformationofemployeesintheHumanResourcesfile,tocomplywithlegalrequirements.

- ManagesStaffServicessuchasCafeteriaService,MedicalService,andParkingincoordinationwiththeFacilitiesteam

- Ensureconsistentcompensation,pre-payroll&benefitspracticesforallemployeesanddepartmentsincoordinationwiththeComp;&Benteam;,whoistheowneroftheseprocesses.

- Christmasbonus

- Savingsfund

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📌 Human Resources Manager (Tijuana)
🏢 Confie
📍 Tijuana