GBS International, Inc. is seeking an Operations Manager to oversee the daily performance of our contact center operations, ensuring service excellence, productivity, and achievement of business objectives.
You will lead and develop supervisors and agents, optimize processes, and collaborate with cross-functional teams to deliver outstanding customer experiences while driving continuous improvement. This is an exciting opportunity to make a direct impact in a fast-paced, performance-driven
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📌 Operations Leader: Contact Center Excellence & Team Growth (Cancún)
🏢 GBS Mexico
📍 Cancún
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