ADI Integral Distribution in Querétaro is seeking a customer-focused associate to serve as the primary contact for assigned accounts. You will respond to inbound calls and emails regarding orders, ship dates, changes, repairs, and RMAs, and collaborate with technical support, logistics, manufacturing, and regional teams to resolve issues.
You will process orders in ERP, confirm inventory, provide ETA, handle returns and invoicing, and support the ProAV channel sales team to enhance the customer
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📌 Customer Care Associate II - Growth, Global Support (Santiago de Querétaro)
🏢 Adi Global Distribution
📍 Santiago de Querétaro
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