SRR Group is seeking a Call Center Agent to handle inbound calls for towing and roadside assistance. The agent will assess issues, gather details, coordinate with dispatch, and provide clear information to customers in a fast-paced environment.
Responsibilities include accurate documentation in the CRM, meeting KPIs, and ensuring timely service delivery. Must be on-site in Mexico and available for full-time shifts in PST-aligned hours.
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📌 Bilingual Roadside Support Agent (English/Spanish) (Centro)
🏢 SRR Group
📍 Centro
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