*title: delivery manager*
*capgemini*
choosing capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.
join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
*rol*
you will play a critical role in ensuring predictable, high-quality delivery, while collaborating closely with product and engineering to drive business value.
- strong expertise in agile (scrum/kanban) and execution management
- hands-on experience with jira and confluence (advanced usage expected)
- ability to manage multiple priorities, dependencies, and stakeholders simultaneously
- strong communication, ownership mindset, and problem-solving skills
*profile*
- lead agile ceremonies: sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives
- ensure strong execution tracking, delivery predictability, and on-time releases
- maintain high standards in jira and confluence (backlogs, documentation, metrics, reporting)
- proactively identify, track, and manage dependencies across teams
- escalate risks and blockers early, with clear mitigation plans
- partner closely with product owners and engineering leads to ensure alignment and value delivery
- ability to work under pressure
- problem-solving mindset
*what you'll love*
- *persona driven pvp proof points*glocal elements displaying pvp proof points
- *empowered careers with purpose*
work on meaningful projects that use technology to solve real-world
challenges.
be part of a company that values sustainability,



inclusion, and digital equity.
*about capgemini*
*capgemini (footer)*
capgemini is a general business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
it is a responsible and diverse group of 340,000 team members in more than 50 countries.
with its strong over 55-year heritage, capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.
it delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in ai, generative ai, cloud and data, combined with its deep industry expertise and partner ecosystem.
- service managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements.
service managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation.
*job description - grade specific*:
- service delivery manager ensure that the managed areas within service are performing to contractual targets and identify service improvements where appropriate.
in addition, sdm are acquiring a thorough understanding of the clients business and are starting to develop relationships with client representatives, identifying ways of adding value.
sdm manage some aspects of day to day operations with a focus on achieving slas and kpis for relevant areas.
sdm are responsible for providing in scope services for specific areas, with assistance from technical leads.

📌 Delivery manager (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes