ITJ is seeking an IT Service Desk Engineer to deliver first-contact IT support from a remote/hybrid setup in Tijuana. You will triage incidents, perform software installations, manage access, and coordinate with teams to fulfill hardware requests.
This role emphasizes strong documentation and customer-focused service within a regulated biotech environment. Adecuado candidates will have 2–3 years in IT support, proficiency with ServiceNow and Intune, and excellent communication skills in English.
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📌 Remote IT Service Desk Engineer (Tijuana)
🏢 ITJ
📍 Tijuana
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