Scotiabank in Ciudad de México (Miguel Hidalgo) seeks an experienced Problem Manager to drive enterprise problem management processes, governance, and incident lifecycle improvements.
You will chair major and 911 incident reviews, deliver root cause analyses, publish prevention actions, and coach teams across the enterprise. ITIL certification and 5+ years in a large operations setting are required.
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📌 IT Problem Management Lead: Incident Root Cause & Recovery (Ciudad de México)
🏢 Scotiabank
📍 Ciudad de México
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