Cummins Inc. in Mexico, Jalisco, is seeking an ITSM Specialist to deliver, support, and improve IT service management using ServiceNow. You will collaborate with Service Desk, ITSM Operations, and business stakeholders to optimize workflows and reports.
The role requires strong ITIL knowledge, 3-5 years of relevant experience, and excellence in English. The position focuses on governance, metrics, and continuous process improvement.
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📌 Global IT Service Delivery Leader — ITIL & ServiceNow (Centro)
🏢 Cummins
📍 Centro
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