about alibaba.com
alibaba.com is one of the world's leading b2b e-commerce platforms, connecting businesses around the globe and helping small and medium-sized enterprises grow through digital trade.
we are expanding our sales team in mexico city and looking for ambitious, resilient, and results-driven sales professionals to help grow our business across the americas, with a strong focus on the united states.
about the role
as a bilingual outbound sales development representative, you will be responsible for identifying and contacting potential business customers, qualifying their needs, and booking demos for our us-based sales team.
this is a high-volume outbound calling role. You will spend most of your day calling business owners and decision-makers, introducing alibaba.com, qualifying interest, and creating qualified sales opportunities.
this role is adecuado for someone who is energized by phone-based sales, comfortable with rejection, and motivated by daily activity targets, pipeline creation, and performance-based results.
what you will do

- make high-volume outbound calls to potential business customers, primarily in the us market.
- contact business owners and decision-makers to introduce alibaba.com and identify potential sellers.
- qualify leads based on business needs, interest level, and fit for alibaba.com membership.
- book qualified demos and meetings for the us sales closing team.
- follow up consistently through phone, email, and other approved outreach channels.
- maintain accurate records of calls, conversations, lead status, and next steps.
- work closely with the sales team to improve lead quality, conversion rates, and demo show-up rates.
- meet or exceed daily, weekly,



and monthly targets for outbound activity, qualified leads, and booked demos.

what we are looking for

- previous experience in outbound sales, cold calling, telemarketing, appointment setting, lead generation, business development, or call center sales.
- strong comfort with making a high volume of outbound calls every day.
- english proficiency at b2 level or above; c1 preferred.
- ability to speak professionally and confidently with us-based business owners and decision-makers.
- resilient, persistent, and motivated by targets and performance metrics.
- strong listening skills and ability to quickly identify customer needs.
- organized and disciplined in tracking follow-ups and sales activity.
- experience selling to smbs, merchants, manufacturers, exporters, distributors, or business owners is a plus.
- interest in e-commerce, international trade, or digital business is a plus.

what success looks like

- you consistently complete daily outbound call targets.
- you generate qualified leads and book demos for the us sales team.
- your booked demos have strong show-up and conversion quality.
- you are comfortable hearing "no" often and continuing with energy and professionalism.
- you improve your pitch, objection handling, and qualification skills over time.

why join us

- build international b2b sales experience with customers across the americas.
- work with alibaba.com, a globally recognized b2b e-commerce platform.
- develop outbound sales, lead generation, and business development skills.
- join a growing mexico city team supporting expansion in the us market.
- be part of a performance-driven environment where results and ownership are recognized.

📌 Sales development representative (Ciudad Nezahualcóyotl)
🏢 Alibaba.com
📍 Ciudad Nezahualcóyotl