- experience with e-commerce platforms (magento, adobe commerce or similar)
- knowledge of sales operations, order management, and customer support processes
- proficiency in microsoft office tools (excel, powerpoint, outlook)
- experience using project tracking tools (jira, ms project or similar) is desirable
- understanding of web analytics and performance tracking (traffic, leads, conversions)
- knowledge of e-commerce payment ecosystems is a plus
- strong analytical, reporting, and problem-solving skills
- effective communication and stakeholder management abilities
- ability to manage multiple priorities in a fast-paced environment
- english proficiency (written and spoken)
certifications needed:
- bachelor's degree or equivalent education and experience.
📌 Sales support specialist (México)
🏢 Pyramid Consulting
📍 México
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