Position: Infrastructure Support Junior Location:
Xalapa, Veracruz Work Model: On-Site We are offering: ● Pay rate: $18K - $28K MXN Gross Monthly ● 100% Payroll ● Direct Hiring ● Law
Benefits ● Enhaced Employee Benefits ● Relocation Bonus
Requirements: Knowledge of IT infrastructure including: · Computer
and printer troubleshooting and deployment. · Microsoft Windows
(client) and basic understanding of Active Directory. · Basic
networking concepts (TCP/IP, LAN). · Familiarity with internet
connectivity and security concepts (VPN, antivirus). · Exposure to
virtualization or remote access tools (e.g., Citrix) is a plus.
Familiarity with manufacturing environment. · Knowledge of M365
administration, including Office suite, Exchange, Teams, Share Point, and entra ID. Key Responsabilities: ● Assist in the
deployment and support of IT hardware and software, including
PCs/laptops, printers, and mobile devices. ● Monitor ticket queries
and resolve basic issues; escalate more complex tickets to senior
team members or vendors as needed. ● Support installation and basic
maintenance of servers and storage systems under supervision. ●
Follow established security procedures, including updates, antivirus, and access controls. ● Perform routine system
administration tasks such as user account setup, password resets, and maintain inventory records. ● Monitor system alerts and report
performance or availability issues to the team. ● Assist in
troubleshooting recurring hardware and software issues and document
solutions. ● Help maintain inventory of IT assets and supplies. ●
Support data backup processes and verify successful completion. ●
Provide basic user support and guidance on IT tools and best
practices. ● Participate in team meetings and assist with process
improvement initiatives. Contact Details:
[email protected]
This is a high-visibility opportunity where your expertise will
directly impact on our customer’s engineering user
experiences.
📌 Infrastructure Support Junior (Veracruz)
🏢 CRH Talento de IT
📍 Veracruz