Job Description

Responsibilities

Team Leadership & Development

- Provide comprehensive coaching and guidance to team members on credit and accounts receivable policies, procedures, and systems (SAP, Salesforce, K2, EBITS)
- Conduct employee performance dialogues and development meetings
- Serve as backup support for critical functions including customer management and credit operations

Credit & Risk Management

- Conduct risk assessments to determine appropriate credit line decisions based on customer behavior and established procedures
- Review and approve credit notes, credit limit modifications, and related transactions; escalate discrepancies as needed
- Coordinate internal legal processes related to trust deed matters and serve as primary point of contact with external legal counsel

Accounts Receivable Operations & Month-End Closing

- Coordinate accounts receivable month-end closing activities, including DSO calculations, doubtful accounts reserve reviews, and cash flow projections
- Prepare and analyze monthly variance explanations in collaboration with Finance and Operations teams
- Negotiate and structure payment plans with customers; prepare AR budget forecasts and financial plans

Compliance & Audit Management

- Ensure fulfillment of audit requests from external auditors and regulatory bodies, including documentation preparation and submission
- Maintain compliance with all Continental policies and regulatory requirements

Stakeholder Management & Process Improvement

- Serve as primary escalation point between Accounts Receivable & Credit and Sales teams
- Participate in weekly operational meetings and strategy sessions as required
- Lead strategic initiatives including dunning process optimization, interest management, and credit administration improvements

Qualifications

Required Qualifications





- Minimum 5+ years of progressive experience in accounts receivable, credit management, or related financial operations
- Demonstrated leadership experience managing and developing team members
- Advanced proficiency in financial analysis and interpretation of financial statements
- Proven expertise in negotiation and stakeholder management across multiple departments
- Intermediate English proficiency (listening, speaking, reading, and writing)

Required Competencies

- Financial Acumen: Comprehensive understanding of financial processes, controlling mechanisms, and accounts receivable operations including month-end closing, DSO calculations, and cash flow projections
- Credit & Risk Assessment: Demonstrated ability to conduct rigorous risk assessments and make sound credit decisions based on established procedures and customer behaviour analysis
- Compliance Management: Thorough knowledge of regulatory requirements, audit procedures, and ability to ensure organisational compliance with Continental policies
- Presentation Skills: Ability to communicate financial data, analysis, and recommendations in a structured, persuasive manner to senior management and cross-functional teams
- Project Management: Competency in planning, executing, and controlling initiatives to achieve defined objectives within established timelines

Preferred Qualifications

- Experience with enterprise resource planning systems (SAP, Salesforce, K2, EBITS) and customer-centric approaches
- Strategic planning, process improvement, and exposure to legal processes related to credit administration

Additional Information

Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture.

Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

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Required Skill Profession

Financial Clerks

📌 Accounts Receivable & Credit Team Lead (Santiago de Querétaro)
🏢 Continental
📍 Santiago de Querétaro