We are looking for a General Manager to lead all aspects of our business. Your first and foremost responsibility will be to maintain and retain a motivated staff to provide excellent customer service. Your responsibilities will also include maintaining L’Arte’s profitability and quality goals. You will ensure efficient operation, as well as maintain high production, productivity, quality and customer-service standards. To be successful in this role, you’ll need leadership skills and experience in both front and back of the house. We want you to know how to oversee the FOH, check-in with customers and motivate the staff. BOH management experience essential, as you’ll hire qualified wait staff, set work schedules, oversee food purchases and comply with health and safety restaurant regulations. We’ll expect you to lead by example, from the front lines, and uplift our staff during busy moments in our fast-pace environment. Ultimately, you will ensure L’Arte runs smoothly and customers have an excellent experience.

Responsibilities





Coordinate daily Front of the House and Back of the House operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer concerns
Regularly review product quality and research new vendors
Organize the supervise shifts
Appraise staff performance and provide feedback to improve productivity
Train new an current employees on proper customer service practices
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage L’Arte’s good image and suggest ways to improve it
Control operational costs and identify measure to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and community events
Recommend ways to reach a broader audience
Implement policies and protocols that will maintain future restaurant operations

Skills And

📌 General Manager (Ciudad General Escobedo)
🏢 L’Arte della Pasticceria
📍 Ciudad General Escobedo